Jim Dill was born and raised in Vernon and completed his trades training at Okanagan College. Jim left with a Class B Gas Fitters ticket and is currently working towards a refrigeration mechanics certification.
Before becoming a part-owner in Vernon Air Conditioning, Plumbing and Electrical Services, Jim recently worked for another local HVAC company installing residential furnaces and air conditioning units.
Jake Gibson was born and raised in Northern Ontario and completed his trades training atAlgonquin College in Ottawa. Jake is a Red Seal Refrigeration and Air Conditioning Journeyman and has worked on everything from residential air conditioners to industrial chillers.
Before becoming a part-owner in Vernon Air Conditioning, Plumbing and Electrical Services, Jake started a skilled trades collaborative that helps independent contractors run successful businesses.
Logan Mullin was born and raised in Fairbanks Alaska but has spent the majority of his life in the North Okanagan. He also completed his trades training at Okanagan College. Logan is a Master Electrician and has an incredible understanding of the BC electrical code.
Before becoming a part-owner in Vernon Air Conditioning, Plumbing and Electrical Services, Logan recently worked for another local electrical company working on everything from panel upgrades to smart home installations.
Bryan O'Connell was born and raised in the lower mainland. Completing his apprenticeship with Pacific Vocational College in 2008, he worked as a journeyman plumber/gas fitter primarily in residential service, but also renovations and new construction.
To get out of the rat race, he packed up and moved to Vernon in 2014. After starting and running his own business for 5 years, the desire to be part of a team again led to the merger with Vernon Air Conditioning, Plumbing and Electrical Services.
Kereena Gibson was born and raised in Saskatchewan. She eventually made her way to Vernon where she immediately fell in love with the Okanagan lifestyle and knew it would be a great place to raise her two boys. After spending 15 years as a lead flight attendant with WestJet, she brings her experience and passion for first-class customer service from the air down to the ground.
As our Office Manager, Kereena is an integral part of the team. She specializes in customer service, project scheduling, human resources and social media management.
About Us.
What We Do
Our specialty is installing new air conditioners and furnaces, plumbing repairs and upgrading electrical panels. Whether it's a residential central air conditioning system, replacing leaky toilets, upgrading to a new 200 amp electrical service, or a complete smart home installation, we have the knowledge and expertise to ensure that your project will get completed efficiently and cost-effectively.
Jake Gibson
Jake Gibson was born and raised in Northern Ontario and completed his trades training at Algonquin College in Ottawa. Jake is a Red Seal Refrigeration and Air Conditioning Journeyman and has worked on everything from residential air conditioners to industrial chillers.
Before becoming a part-owner in Vernon Air Conditioning, Plumbing and Electrical Services, Jake started a skilled trades collaborative that helps independent contractors run successful businesses.
Jim Dill
Jim Dill was born and raised in Vernon and completed his trades training at Okanagan College. Jim left with a Class B Gas Fitters ticket and is currently working towards a refrigeration mechanics certification.
Before becoming a part-owner in Vernon Air Conditioning, Plumbing and Electrical Services, Jim recently worked for another local HVAC company installing residential furnaces and air conditioning units.
Logan Mullin
Logan Mullin was born and raised in Fairbanks, Alaska but has spent the majority of his life in the North Okanagan. He also completed his trades training at Okanagan College. Logan is a Master Electrician and has an incredible understanding of the BC electrical code.
Before becoming a part-owner inVernon Air Conditioning, Plumbing and Electrical Services, Logan recently worked for another local electrical company working on everything from panel upgrades to smart home installations.
Bryan O'Connell
Bryan O'Connell was born and raised in the lower mainland. Completing his apprenticeship with Pacific Vocational College in 2008, he worked as a journeyman plumber/gas fitter primarily in residential service, but also in renovations and new construction.
To get out of the rat race, he packed up and moved to Vernon in 2014. After starting and running his own business for 5 years, the desire to be part of a team again led to the merger with Vernon Air Conditioning, Plumbing and Electrical Services.
Kereena Gibson
Kereena Gibson was born and raised in Saskatchewan. However, she eventually made her way to Vernon, where she immediately fell in love with the Okanagan lifestyle and knew it would be a great place to raise her two boys. After spending 15 years as a lead flight attendant with WestJet, she brings her experience and passion for first-class customer service from the air down to the ground.
As our Office Manager, Kereena is an integral part of the team. She specializes in customer service, project scheduling, human resources and social media management.
By offering vetted tradespeople the benefits of ownership, Vernon Air Conditioning, Plumbing and Electrical ensure the people responding to customers' calls care like an owner.
The adage about working smarter, not harder, comes to mind. Co-owner Jake Gibson explains the new business model, "Just because we've always done it that way doesn't mean you can't innovate and improve. Let's use tech. Let's have as little overhead as possible. Let's help each team member be their best, and everybody supports everybody, so it's an enjoyable place to work, and everyone can make money like they're the owner."
The HVAC company is Phyxter approved and follows the business model of Phyxter Home Services, a tech-driven collaborative for independent contractors. In part, it allows tradespeople to choose the type of jobs they want and puts their work schedules into their own hands.
Jake says, "It's more of a lifestyle… give people a better life, not only away from work but also at work."
He says that work-life balance often refers to time away from work, "but your life at work can be better too for multiple reasons… You enjoy your job more because you're an owner, have your teammates, get paid better, and make decisions about the type of work you do."
Ultimately for customers, it means the person in your home will be happier in their career and care for and conduct themselves like an owner.
The desirable lifestyle of evenings and weekends off means no after-hours emergency calls. However, stressful and costly emergencies aren't what customers want either. Vernon Air Conditioning, Plumbing and Electrical focuses on professional maintenance and service to avoid them for both sides.
For tradespeople making the switch, enjoyment on the job is often a deciding factor. In particular, some independent contractors miss the camaraderie and support when they go out independently. So the opportunity to have that and still gain the perks of ownership is the best of both worlds.
Jake says the benefits of ownership come with more expectations than just being an employee. There's also a probationary period before reaching ownership. He points out that it will not be the right fit for everyone. "We're going to ask more of you and hold you to a higher standard… We don't want people calling themselves an owner and then overpricing or not showing up for customers on time."
That higher bar is welcomed by tradespeople who join the team because it gives them confidence in the people they'll be linked to, and how that association will affect their reputation.
After a decade of professional experience as a Red Seal HVAC technician, Jake also moved into business management technology. He says wisdom from the tech industry is to figure out how to provide value and help people, and the money will come. "This translates to happier customers because you have happier people coming to do that work."
For Vernon Air Conditioning, Plumbing and Electrical Services, that means giving tradespeople positive reasons to do their best work – like ownership, support, camaraderie, and a balanced lifestyle – and you'll earn the customers' trust.
Contact Us to Discuss Your Project
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We are here to help and will do everything we can to make your project go smooth.
What We Do.
Our specialty is replacing or installing new air conditioners, furnaces, and electrical panels. Whether it's a residential central air conditioning system, a new 200 amp electrical service upgrade, or a complete smart home installation, we have the knowledge and expertise to ensure that your project will get completed efficiently and cost-effectively.
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